> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fixify.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to find your way around Fixify

> Learn what's in the left menu and the top bar, and where to start.

Fixify has two areas you use to move around: the menu on the left, which takes you to each part of the app, and the bar across the top, which holds your organization, notifications and account settings.

When you sign in, Fixify opens on the **Service Catalog**.

## The left menu

| Menu item | What it's for |
| - | - |
| **Insights** | Charts showing how your requests are going, including volume and how your end users feel about the help they get. |
| **Requests** | Every request Fixify is working on for you. Select a request to see its conversation, status and history. |
| **Knowledge** | The articles and guidance Fixify uses to resolve requests for your organization. |
| **Service Catalog** | The kinds of requests Fixify handles for you, called use cases, and the playbook Fixify follows for each one. |
| **Integrations** | The tools connected to Fixify, such as your identity provider or PSA. |
| **Settings** | Your organization's settings. |

## The top bar

* **Organization:** the name on the left of the top bar is the organization you're looking at. For MSPS, when a single organization is selected, everything on the page belongs to that organization. Learn how to [Switch between customers](https://docs.fixify.com/get-started/switch-between-customers.md).
* **Notifications:** the bell icon shows updates that need your attention.
* **Your name:** opens your account menu, where you can:
  * change which updates you're notified about, in **Notification settings**
  * switch between **Dark mode** and **Light mode**
  * **Log out**

## Settings

**Settings** opens your organization's settings, arranged in tabs. Depending on your role, you might see:

| Tab | What it's for |
| - | - |
| **Settings** | General settings for your organization. |
| **Users** | The people in your organization who use Fixify. |
| **Tickets** | All the tickets Fixify can see through your connected ticketing integrations |
| **Service Accounts** | Accounts that let other systems connect to Fixify. |
| **Skills** | Actions Fixify can run in your connected tools. |
| **Audit** | A record of changes made in Fixify. |


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.