Before you start
Have these ready:- Your invitation email from Fixify. It contains the link you use to set up your account.
- Your phone with an authenticator app, such as Google Authenticator, Microsoft Authenticator or 1Password. Fixify asks for a code from this app every time you sign in with a password.
If your company signs in to Fixify with single sign-on (SSO), you may not need a password or an authenticator app. See If your company uses single sign-on.
Set up your account
1
Open your invitation link
Select the link in your invitation email. The Welcome to Fixify! page opens.
2
Confirm your email address
Enter the email address your invitation was sent to, then select Verify Email.
3
Set a password
Enter a password in Password and again in Confirm Password, then select Set Password.Your password must be at least 8 characters and contain at least one letter and one number.
4
Turn on two-factor authentication
- Open your authenticator app and add a new account.
- Scan the QR code on the screen. If you can’t scan it, select View setup key and type the key into your app instead.
- Enter the 6-digit code from your app, then select Complete Registration.
5
Sign in
Fixify takes you to the Log in page. Enter your email address, your password and the current 6-digit code from your authenticator app, then select Log In.
Signing in after the first time
Go to Fixify, enter your email address and select Log In. Fixify then shows the sign-in method set up for your account:- Password: enter your password and the 6-digit code from your authenticator app, then select Log In.
- Single sign-on: you go to your company’s sign-in page.
- Both: choose Continue with SSO, or Use password instead.